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Orders
Below are some of are common questions about orders
How do I place an order on your website?
Simply choose your item, select your metal and diamond options, and clickAdd to Cart. Follow the checkout steps to confirm your order.
Can I customize my jewelry?
Yes! We offer full customization for engagement rings, earrings, pendants, and more. Contact us for personalized designs.
Can I make changes after placing an order?
Order changes such as address corrections can be madebefore the order ships. For modifications, contact us immediately.
What payment methods do you accept?
We accept major credit/debit cards, UPI, Apple Pay, Google Pay, and secure online payment gateways.
Is my payment information secure?
Absolutely. All transactions are encrypted and processed through trusted, secure payment providers.
Do you offer EMI or financing options?
Financing may be available depending on region and payment provider. Contact us to check availability.
Shipping & Returns
Below are some common questions about shipping, returns, and exchanges
Do you offer worldwide shipping?
Yes, we shipworldwideusing insured and trackable courier services.
How long does delivery take?
- Ready-to-ship items: 3–5 business days
- Customized or made-to-order pieces: additional production time may apply
Will I receive tracking information?
Yes, once your order has shipped, you will receive a tracking number via email.
Do you offer gift packaging?
Yes! We offerfree gift packagingand a personalized message with every order.
Do you accept returns?
Yes, we accept returns and exchanges. Contact us within5 daysof delivery and ship items back within14 days.
Are all items eligible for return?
Custom, personalized, sale items, and made-to-order eternity bands arenot eligiblefor return unless defective.
When will I receive my refund?
Once your item is received and inspected, refunds are processed within1–3 business days.
